About

Mercy is an accomplished CEO with a successful track record in the Insurance Industry. Having worked with three previous underwriters, and with over twenty-five (25) years’ of experience, Mercy has reached the helm of her Career at The Monarch Insurance Company, where she is the CEO and Principal Officer. With her strategic leadership, she has played a pivotal role in steering the company towards sustained growth, regulatory compliance, and upholding the highest ethical standards. She possesses very strong leadership, decision making, financial management, stakeholder relations and customer service skills.

Backed by an MBA in Strategic Management, a Professional Diploma in Marketing, a Diploma in Insurance and a Customer Service Diploma, Mercy brings a unique blend of strategic acumen, hands-on leadership, and customer focus to drive The Monarch Insurance’s success in the dynamic insurance landscape. In her current role, she is actively involved in regulatory compliance, risk management, strategic leadership, and financial oversight, ensuring Monarch Insurance’s long-term goals align with its vision, mission, and core values.